Technical Support Center

• 1. What is TACHYON Internet Security 5.0?
• 2. What are the features of TACHYON Internet Security 5.0?
• 3. Hardware Requirements
• 4. Software Requirements

• 1. TACHYON Internet Security 5.0 Install guide
• 2. TACHYON Internet Security 5.0 uninstall guide

• 1. Starting TACHYON Internet Security 5.0

• 1. What is TACHYON Endpoint Security 5.0?
• 2. What are the features of TACHYON Endpoint Security 5.0?
• 3. Hardware Requirements
• 4. Software Requirements

• 1. Starting TACHYON Endpoint Security 5.0
• 2. Do I need administrator privileges?
• 3. After installing TACHYON Endpoint Security 5.0, I see a folder with special characters on my PC hard disk. Can I delete it?
• 4. Another anti-virus is already installed

• 1. What should I do if I see a message that malware was detected?
• 2. What to do if the same virus has detected after the cleaning?
• 3. How to restore a file from quarantine?
• 4. The Fix button is disabled in the Security Center. What should I do?
• 5. How is the grade of status displayed in security center?
• 6. What should I do if I get a "Failed to download update information" message when running update?
• 7. What are the common features of TACHYON Internet Security and TACHYON Endpoint Security?

• 1. How do I use customer service about payment?
• 2. I cannot pay with my credit card. What should I do?
• 3. Can I purchase 1 copy of TACHYON software and install it on multiple PCs?
• 4. What is the difference between product for home and enterprise?